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Workstation Specialist I

University of Nebraska Medical Center UNMC Omaha, NE
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Workstation Specialist I

GENERAL REQUISITION INFORMATION

EEO Statement:

UNMC is an Affirmative Action Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.

Location Omaha, NE
Requisition Number: Staff_13495
Department IT Workstation Support 50000709
Business Unit Information Technology
Reg-Temp Full-Time Regular
Work Schedule Monday - Friday 8am - 5pm
Remote/Telecommuting No remote/telecommuting opportunity
Position Summary
Provides basic level of workstation support to an assigned customer base which includes installing and troubleshooting workstation and peripheral hardware and software; customer training; workstation security administration; and documentation. This is a customer-oriented position and provides direct support for all desktop and endpoint related issues submitted by the enterprise.
Position Details
Posting Category Operations
Working Title Workstation Specialist I
Job Title Workstation Support Associate L1
Salary Grade IT13H
Appointment Type C2 - REG OFF/SERV HRLY
Salary Range $22.404 - $33.606/hourly
Job Requisition Begin Date 10/31/2024
Application Review Date 03/24/2025
Review Date Information:
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications

Required Education: Bachelor's degree or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
IT Management/Administration or related Information Technology field. 
 
(Will consider four years education/experience related to configuration, installation and support of workstation hardware and information technology support)
Required Experience No Experience
If any experience is required, please specify what kind of experience:
(Will consider four years education/experience related to configuration, installation and support of workstation hardware and information technology support)
Required License Yes
If yes, what is the required licensure/certification?
Valid driver’s license.
Required Computer Applications: Not Applicable
Required Other Computer Applications: Microsoft Windows and Microsoft Office Suite
Required Additional Knowledge, Skills and Abilities:
Demonstrated strong interpersonal skills and communication skills; both oral and written required.
Preferred Education: None Preferred
If any degree/training is preferred, please specify the type:
Preferred Experience:
Experience in an academic or healthcare environment, Active Directory common use cases, Endpoint Management Platforms (SCCM, Intune, Workspace One), workstation imaging processes, MDM solutions, O365 and cloud suite support functions
Preferred License: No
If yes, what is the preferred licensure/certification?:
Preferred Computer Applications:
Preferred Other Computer Applications:
Preferred Additional Knowledge, Skills and Abilities:
Proficient and advanced knowledge of all other requirements and preferences for this position.
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EEO Statement

EEO Statement

EEO Statement
The University of Nebraska Medical Center (UNMC) is committed to creating a diverse and inclusive work and learning environment free from discrimination and harassment. UNMC is dedicated to creating an environment where everyone feels valued, respected and included. UNMC does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. UNMC complies with all local, state and federal laws prohibiting discrimination, including Title IX, which prohibits discrimination on the basis of sex. 

Requisition Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor's degree in IT Management/Administration or related Information Technology field?
    • Yes
    • No
  2. * Do you have experience related to configuration, installation and support of workstation hardware and information technology support?
    • Yes
    • No
  3. * If you do have experience related to configuration, installation and support of workstation hardware and information technology support, please elaborate (If No, indicate NA).

    (Open Ended Question)

  4. * Do you have a valid driver's license?
    • Yes
    • No
  5. * Are you proficient in Microsoft Windows and Microsoft Office Suite?
    • Yes
    • No
  6. * How did you hear about this position?
    • Careerlink
    • Employee Referral
    • HERC
    • Indeed
    • Job Fair
    • Lincoln Journal Star
    • Linkedin
    • Omaha World Herald
    • UNMC Job Site
    • Facebook
    • NEWorks
    • Handshake
    • Other
  7. * If Other, please specify the source. Otherwise, indicate NA.

    (Open Ended Question)

  8. * Within the past 6 months, have you been affected by a reduction in force or grant funding expiration with the University of Nebraska Medical Center?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. C.V.
  2. Cover Letter
  3. Other Doc

Instant Answers
providedProvided by company
Full-time Employee
Date Posted March 3, 2025
Requisition Staff_13495
Located In Omaha, NE
Job Type Full-time Employee
SOC Category 15-1152.00 Computer Network Support Specialists
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