Senior IT Service Engineer I

Company:

As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and large company benefits, in addition to an exciting, friendly, small company atmosphere.

Want to work for a company with unparalleled financial strength and stability that also offers large company benefits with an exciting, friendly, and small company atmosphere? That is what you will find within the Berkshire Hathaway Group of Insurance Companies as well as outstanding opportunities for professionals looking to grow in their careers.

This position will be with National Indemnity Company in Omaha, NE with a hybrid 50% in the office work environment. This position is not eligible for employer visa sponsorship. #LI-Hybrid / #LI-Onsite

What will you do?

• The IT Service Engineer serves as an IT Desktop Support team member.

• Coordinate the installation, management and troubleshooting of AV for conference rooms in a corporate environment.

• Answer questions and trains others on related problems.

• Assist others in the physical configuration and set up for the workstations.

• Additional responsibilities include endpoint support, patching escalations, SCCM, and desktop management.

What are we looking for?

• Bachelor s degree in computer science or related field

• 3+ years related work experience

• Experience with corporate AV set up and troubleshooting

• Workstation hardware component knowledge

• Excellent communication and customer service

Who would excel in this role?

• Experience with Microsoft SCCM

• Patching and vulnerability remediation

• Active Directory/GPO knowledge

• Knowledge of TCP/IP, DNS, DHCP

• ServiceNow knowledge

We want you to be involved! We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development as well as companywide surveys to hear from our employees.

We care about your health and wellbeing! Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, onsite fitness center, an Employee Relations team ready to assist you and more.

Benefits, Perks and more! We offer a retirement and savings plan with dollar for dollar up to 5% company match, a paid upfront educational reimbursement program, subsidized downtown parking a Learning & Development team.

A comprehensive benefits package is available for regular, full-time employees, including health, vision, dental, life and disability insurance as well as a 401(k) with company match. We also proudly offer 100% upfront tuition reimbursement to regular, full-time employees, to further your education. Our Omaha office boasts a complimentary state-of-the-art, on-site gym, a robust wellness program, low-cost downtown parking, and numerous volunteer and networking opportunities with other emerging professionals.